Pricing

Use Pigeonholes to create engaging events be it a conference, meeting or workshop. Each Pigeonhole supports one event.

Pricing — Per-event basis

BasicPigeonhole

ManagePigeonhole

Popular Pigeonhole

EngagePigeonhole

CaptivatePigeonhole

Price

Free

USD 268

USD 338

USD 928

Pigeonhole features
Live DurationThis is when your event goes live. This duration does not include setup and testing.1 week1 weekExtendable with customisable add-ons1 weekExtendable with customisable add-ons30 daysExtendable with customisable add-ons
Event ParticipantsUp to 10001000Additional 500 participants at USD 981000Additional 500 participants at USD 985000Additional 500 participants at USD 98
Q&A Sessions11Additional Q&A sessions at USD 981Additional Q&A sessions at USD 98Unlimited
Poll Sessions1UnlimitedUnlimitedUnlimited
Poll Questions5UnlimitedUnlimitedUnlimited
Survey SessionsNot Available for Basic PigeonholeUnlimitedUnlimitedUnlimited
SecurityYour event data is always private and encrypted
EncryptionHTTPS, encrypted at restHTTPS, encrypted at restHTTPS, encrypted at restHTTPS, encrypted at rest
Data PrivacyPrivatePrivatePrivatePrivate
Event InsightsReal-time statistics and downloadable data reports
InsightsOverviewOnly statistic data. No user responses and data reportsEngagementIncludes statistic data, user responses and data reportsEngagementIncludes statistic data, user responses and data reportsEngagementIncludes statistic data, user responses and data reports
Exportable ReportsAvailable as add-onAdd on for +USD 188PDF, ExcelPDF, ExcelPDF, Excel
Event BrandingShowcase your logo and choose colours
Themes18 themes18 themes26 themes26 themes
Custom ThemesChoose your own background colour and image for your Pigeonhole.Not Available for Basic PigeonholeNot Available for Manage Pigeonhole
Logo BrandingDisplay your logo on the Projector Panel and Audience Web App.Not Available for Basic PigeonholeNot Available for Manage Pigeonhole
Custom BrandingNot Available for Basic PigeonholeAvailable as add-onBasic and Pro Custom Branding availableAvailable as add-onExtendable with customisable add-onsAvailable as add-onBasic and Pro Custom Branding available
FilteringAllow, edit, or dismiss any responses submittedNot Available for Basic PigeonholeNot Available for Manage Pigeonhole
Other FeaturesEnhance your sessions with event features
Agenda
Speaker Profiles
Test Mode
Event PasscodeA customisable code for your audience to enter Pigeonhole
Attendee CodeIndividual attendee codes for added securityNot Available for Basic Pigeonhole
AnswersShare answers to Q&A questions with attendeesNot Available for Basic PigeonholeNot Available for Manage PigeonholeNot Available for Engage Pigeonhole
IntegrationsIntegrate Pigeonhole Live with other popular services
Embed Audience Web App
PowerPoint
ZoomNot Available for Basic Account
Twitter WallNot Available for Basic PigeonholeNot Available for Manage PigeonholeNot Available for Engage Pigeonhole
LivestreamNot Available for Basic PigeonholeNot Available for Manage PigeonholeNot Available for Engage Pigeonhole
YouTubeNot Available for Basic PigeonholeNot Available for Manage PigeonholeNot Available for Engage Pigeonhole
VimeoNot Available for Basic PigeonholeNot Available for Manage PigeonholeNot Available for Engage Pigeonhole
LinkedIn SlideShareNot Available for Basic PigeonholeNot Available for Manage PigeonholeNot Available for Engage Pigeonhole
Speaker DeckNot Available for Basic PigeonholeNot Available for Manage PigeonholeNot Available for Engage Pigeonhole
Team featuresTeam workspace, user licenses, user roles, single sign on, templates available in annual subscriptions.
Support
Priority SupportTicket/email support from your WorkspaceWithin 100 hoursWithin 24 hoursWithin 24 hoursWithin 24 hours
Online TrainingScheduled training held on ZoomNot Available for Basic PigeonholeNot Available for Manage PigeonholeNot Available for Engage Pigeonhole1 hour
Generate QuotationGenerate Quotation

Frequently asked questions

Plans, Pricing and Payments

We accept AMEX, MasterCard and Visa Credit Cards.

The Live Duration (defined by your event dates) is the time range that your audience will be able to access your Pigeonhole using your event passcode. Depending on your plan, you will either have a live duration of 7 days or 30 days.

Note that the Live Duration only applies to your audience. Event organisers can set up the event, conduct test runs and access event insights all outside of the Live Duration.

No, our prices are as listed, with no hidden or setup charges. We do not charge value-added taxes unless you’re a Singapore-based customer, in which case, a Goods and Services Tax (GST) of 7% is applicable.

We only accept purchase orders for total orders that exceed USD 3,000. Custom contracting terms are assessed on a case-by-case basis. Do note that prices quoted for such orders exclude value-added and withholding taxes, wherever applicable. We are a Singapore-registered company and Singapore has double-taxation avoidance agreements with many countries. We do not cover any applicable withholding taxes. Please contact us for more information.

Please contact us via a support ticket and one of our account managers will assist you.

Features

Each event requires a new Pigeonhole. If you purchase our Annual plans you can create as many Pigeonholes as you want for a year.

Sessions help build your event agenda on Pigeonhole Live. There are two types of sessions: interactive and non-interactive.

Interactive sessions, such as Q&A, Polls and Survey, allow you to actively engage your audience.

For example: You can add a Q&A to crowdsource questions during a panel discussion and a Multiple Choice Poll to get your audience to vote on an icebreaker question.

If you purchased a Captivate Pigeonhole or Annual Captivate plan, you can add as many sessions as you want in a single event Pigeonhole.

Our per-event Pigeonholes can only be accessed from a single account. To enable a collaborative Team Workspace with multiple accounts access, you will need to purchase our Annual or Enterprise plans.

Team Workspaces are optimised for team usage with features like templates, Single-sign on and other security and compliance features.

Data Security

We run Pigeonhole Live on Amazon Web Services, which has been architected to be one of the most secure cloud computing environments.

We only transfer data across the web using an encrypted SSL (secure sockets layer) link. This ensures data passed between our servers and you (including attendees) remain private. We also store your data encrypted using AES-256 and maintain daily backups.

Furthermore, you can be assured that your data is private and treated as confidential, even when you use our Free Basic Pigeonhole.

For more information on our security measures read our security policy.

Support

No, you will need to set up your event using your Pigeonhole Live account.

However, customers on Captivate plans and above are eligible for onboarding support with a dedicated Customer Success Manager who will guide you through the setup and share best practices with you via online or in-person meetings (if you’re based in Singapore).

Customers on our Basic, Manage and Engage plans, will have access to support via support requests and email.

Having said that, if you have special requirements, please let us know by getting in touch here or email us at hello@pigeonlab.com.

You can find comprehensive guides on setting up and managing Pigeonhole Live on our Help Centre  or contact us via support request.

If you’d like to see a live demo of the product please get in touch here to schedule an online demo or an in-person meeting (if you’re based in Singapore).

Please get in touch here or you can email us at hello@pigeonlab.com. We can either schedule an online demo, or meet with your team if you're based in Singapore.

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