Pricing Plans

Your event data is always private and encrypted

Pricing Plans — Per-event basis

Basic

Manage

Popular plan

Engage

Captivate

Price

FreePer Event

USD268Per Event

USD338Per Event

USD868Per Event

Usage Duration1 week1 weekExtendable with customisable add-ons1 weekExtendable with customisable add-ons1 weekExtendable with customisable add-ons
Event Participants Up to 10001000Additional 500 participants at USD 981000Additional 500 participants at USD 981000Additional 500 participants at USD 98
Q&A Sessions 11Additional Q&A sessions at USD 981Additional Q&A sessions at USD 98Unlimited
Poll Sessions 1Unlimited Unlimited Unlimited
Questions 5UnlimitedUnlimitedUnlimited
Survey Sessions Not Available for Basic planUnlimited Unlimited Unlimited
SecurityYour event data is always private and encrypted
Encryption HTTPS, encrypted at rest HTTPS, encrypted at rest HTTPS, encrypted at rest HTTPS, encrypted at rest
Data PrivacyPrivate Private Private Private
Event Insights Real-time statistics and downloadable data reports
Insights OverviewOnly statistic data. No user responses and data reportsEngagement Includes statistic data, user responses and data reportsEngagement Includes statistic data, user responses and data reportsEngagement Includes statistic data, user responses and data reports
Exportable ReportsAvailable as add-onAdd on for +USD 188PDF, ExcelPDF, ExcelPDF, Excel
Other FeaturesEnhance your sessions with event features
Agenda
Speaker Profiles
Test Mode
Event PasscodeA customisable code for your audience to enter Pigeonhole
EmbeddableEmbed the audience view on a webpage
Attendee Code Individual attendee codes for added securityNot Available for Basic plan
Event Branding Showcase your logo and brand coloursNot Available for Basic plan
Logo Branding Not Available for Basic planNot Available for Manage planLogo Branding Display your logo on the Projector PanelLogo Branding Display your logo on the Projector Panel
Custom Branding Not Available for Basic planAvailable as add-onBasic and Pro Custom Branding availableAvailable as add-on Extendable with customisable add-onsAvailable as add-onBasic and Pro Custom Branding available
FilteringAllow, edit, or block any responses submittedNot Available for Basic planNot Available for Manage plan
Priority SupportTicket/email support from your DashboardWithin 100 hoursWithin 24 hoursWithin 24 hours Within 24 hours
Online Training Scheduled training held on ZoomNot Available for Basic planNot Available for Manage planNot Available for Engage plan1 hour

Optional Add-ons

Additional Q&A Sessions

98 USD

Additional 500 Participants

98 USD

Custom Branding

Learn More

Extend Duration to 30 Days

500 USD

Frequently asked questions

Plans, Pricing and Payments

We accept AMEX, MasterCard and Visa Credit Cards through our Dashboard. You can purchase Pigeonholes and Add-ons through your Dashboard account.

For enterprises and larger purchases, we also accept international bank transfers and can issue quotations and process purchase orders. Please contact us at   hello@pigeonlab.com   and we'll be in touch!
Yes, we enjoy working with educators and have something tailor-made for you. Please submit a request below and we'll be in touch.
Request now
The plan duration determines the time range that you can engage audience members on Pigeonhole Live. Buying a Pigeonhole now does not mean the plan duration starts from now.

Depending on the date range you specify when setting up your Pigeonhole, your Pigeonhole can be purchased now but utlised only several months from now.

This also means you can purchase a Pigeonhole Plan, not use it (by adding a session) for another six months, and it's still valid then.
Unfortunately, we do not provide refunds. However, your Pigeonhole has no expiry date. That means you can use it for your next event, even if it's a year from now.

Features

Yes. Look at our Enterprise Plan with Teams for that. It provides unlimited Pigeonholes, unlimited Q&A, Poll and Survey sessions, and more. It comes with Team Collaboration so you can invite your team members work on your Pigeonholes together.
Our per event Pigeonhole Plans can only be accessed from a single Dashboard account. To enable multiple Dashboard accounts access, you'll need to be on our Enterprise Plan which supports Team access.
If your plan includes unlimited Q&A sessions for example, you'll be able to create as many Q&A sessions as needed for free. This applies to Polls and Surveys as well.
There are two types of sessions in Pigeonhole Live — interactive and non-interactive. When you add multiple sessions, they form up to form an Event Agenda on Pigeonhole Live. Examples of interactive sessions are Q&A, Poll and Survey.

These allow you to engage your audience members with activity like crowdsourcing questions, poll voting or feedback survey. Non-interactive sessions are Break and generic Regular sessions which allow you to share additional content with your audience members.

Data Security

We run Pigeonhole Live on Amazon Web Services, which has been architected to be one of the  most secure cloud computing environments.

We only transfer data across the web using an encrypted SSL (secure sockets layer) link. This ensures data passed between our servers and you (including attendees) remain private. We also store your data encrypted using AES-256 and maintain daily backups.

Furthermore, you can be assured that your data is private and treated as confidential, even when you use our Free Basic Plan.

Support

None. Setting up Pigeonhole Live for your event to increase audience engagement is as easy as filling in some forms to tell us how you wish to set things up. Everything's automated to be setup instantly and are ready to go live when you are. It's fast, simple, and easy to use. We designed Pigeonhole Live to be used entirely by corporate communications, marketing and business people - there's no need to enlist IT support!
Our team of Account Managers are here to answer your questions and share best practices with you via phone, email, support ticket and online / in-person meetings. But you'll still need to setup your Pigeonhole using our self-serve Dashboard.

This also means there's no hidden or setup fees, and it allows us to provide our service at this cost-effective price!

Having said that, if you have special requirements, please let us know by getting in touch at hello@pigeonlab.com.
If you still have questions, check out our  Knowledge Base, contact us via support request if you have a Dashboard account, or simply email us at hello@pigeonlab.com.
Please get in touch by emailing us at hello@pigeonlab.com. We can either schedule an online demo, or meet with your team if you're based in Singapore.

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