Every organisation is different. Create a bespoke Pigeonhole plan to fit your organisation's needs with our premium, enterprise-focused features.
Customised Pigeonhole Features
Meet your events' unique needs by customising the number of Pigeonholes, duration, and features.
Supports larger events
We're built to scale seamlessly, whether it's a meeting of 15 or a townhall of 15,000.
Multiple branding licenses
Manage and switch between different custom brandings for your Pigeonholes to suit the different events you organise.
Enjoy seamless integrations with complementary enterprise platforms like Brightcove and Kollective.
Collaborate with your team to set up and manage events in an efficient and secure manner.
User roles and licenses
Manage the help you need during events by adding more team users and customising access levels.
Ensure compliance with your organisation's policy requirements through our specific Pigeonhole settings.
Audit logs allow you to trace every action performed in a team back to a user, making it easier for you to enforce accountability in your team users' actions.
Save time by using templates to recreate similar sessions and speaker details for your event series.
An added layer of security to ensure that your events are only accessible to authorised personnel.
Attendee Single Sign-On
Ensure only team members can participate in confidential sessions by restricting audience access to authorised Pigeonhole accounts.
IP address whitelist
Limit confidential session attendance to a location or device by restricting audience access to authorised IP addresses.
Dedicated support, every step of the way.
As an Enterprise customer, you will have access to our priority support team. We will work with you to:
- Structure your team's onboarding plan according to your unique business objectives.
- Schedule quarterly consultations to co-evaluate your team's ongoing usage.
- Structure a technical support model for your team which consists of direct emails, scheduled phone calls, and support tickets.
Speak to us to customise your ideal Enterprise plan
Frequently asked questions
Plans, Pricing and Payments
What payment methods do you accept?
We accept AMEX, MasterCard and Visa Credit Cards.
How is the Live Duration calculated?
The Live Duration (defined by your event dates) is the time range that your audience will be able to access your Pigeonhole using your event passcode. Depending on your plan, you will either have a live duration of 7 days or 30 days.
Note that the Live Duration only applies to your audience. Event organisers can set up the event, conduct test runs and access event insights all outside of the Live Duration.
Are there any additional charges?
No, our prices are as listed, with no hidden or setup charges. We do not charge value-added taxes unless you’re a Singapore-based customer, in which case, a Goods and Services Tax (GST) of 7% is applicable.
Do you accept purchase orders and custom contracts?
We only accept purchase orders for total orders that exceed USD 3,000. Custom contracting terms are assessed on a case-by-case basis. Do note that prices quoted for such orders exclude value-added and withholding taxes, wherever applicable. We are a Singapore-registered company and Singapore has double-taxation avoidance agreements with many countries. We do not cover any applicable withholding taxes. Please contact us for more information.
Can I downgrade my plan or remove users?
Please contact us via a support ticket and one of our account managers will assist you.
What do you mean by "unlimited Pigeonholes"?
Each event requires a new Pigeonhole. If you purchase our Annual plans you can create as many Pigeonholes as you want for a year.
What is a session?
Sessions help build your event agenda on Pigeonhole Live. There are two types of sessions: interactive and non-interactive.
Interactive sessions, such as Q&A, Polls and Survey, allow you to actively engage your audience.
For example: You can add a Q&A to crowdsource questions during a panel discussion and a Multiple Choice Poll to get your audience to vote on an icebreaker question.
What do you mean by "unlimited sessions"?
If you purchased a Captivate Pigeonhole or Annual Captivate plan, you can add as many sessions as you want in a single event Pigeonhole.
How can I invite my team members to share access to my Pigeonhole?
Our per-event Pigeonholes can only be accessed from a single account. To enable a collaborative Team Workspace with multiple accounts access, you will need to purchase our Annual or Enterprise plans.
Team Workspaces are optimised for team usage with features like templates, Single-sign on and other security and compliance features.
How is data secured on Pigeonhole Live?
We run Pigeonhole Live on Amazon Web Services, which has been architected to be one of the most secure cloud computing environments.
We only transfer data across the web using an encrypted SSL (secure sockets layer) link. This ensures data passed between our servers and you (including attendees) remain private. We also store your data encrypted using AES-256 and maintain daily backups.
Furthermore, you can be assured that your data is private and treated as confidential, even when you use our Free Basic Pigeonhole.
For more information on our security measures read our security policy.
Is there an onboarding specialist to help set up Pigeonhole Live for my event?
No, you will need to set up your event using your Pigeonhole Live account.
However, customers on Captivate plans and above are eligible for onboarding support with a dedicated Customer Success Manager who will guide you through the setup and share best practices with you via online or in-person meetings (if you’re based in Singapore).
Customers on our Basic, Manage and Engage plans, will have access to support via support requests and email.