Enterprise

Every organisation is different. Create a bespoke Pigeonhole plan to fit your organisation's needs with our premium, enterprise-focused features.

Customised Pigeonhole Features

Meet your events' unique needs by customising the number of Pigeonholes, duration, and features.

Supports larger events

We're built to scale seamlessly, whether it's a meeting of 15 or a townhall of 15,000.

Multiple branding licenses

Manage and switch between different custom brandings for your Pigeonholes to suit the different events you organise.

Integrations

Enjoy seamless integrations with complementary enterprise platforms like Brightcove and Kollective.

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Team features

Collaborate with your team to set up and manage events in an efficient and secure manner.

User roles and licenses

Manage the help you need during events by adding more team users and customising access levels.

Compliance management

Ensure compliance with your organisation's policy requirements through our specific Pigeonhole settings.

Audit logs

Audit logs allow you to trace every action performed in a team back to a user, making it easier for you to enforce accountability in your team users' actions.

Templates

Save time by using templates to recreate similar sessions and speaker details for your event series.

Enterprise-grade security

An added layer of security to ensure that your events are only accessible to authorised personnel.

Attendee Single Sign-On

Ensure only team members can participate in confidential sessions by restricting audience access to authorised Pigeonhole accounts.

IP address whitelist

Limit confidential session attendance to a location or device by restricting audience access to authorised IP addresses.

Dedicated support, every step of the way.

As an Enterprise customer, you will have access to our priority support team. We will work with you to:

  • Structure your team's onboarding plan according to your unique business objectives.
  • Schedule quarterly consultations to co-evaluate your team's ongoing usage.
  • Structure a technical support model for your team which consists of direct emails, scheduled phone calls, and support tickets.

Speak to us to customise your ideal Enterprise plan

Frequently asked questions

Plans, Pricing and Payments

We accept AMEX, MasterCard and Visa Credit Cards through our Dashboard. You can purchase Pigeonholes and Add-ons through your Dashboard account.

For enterprises and larger purchases, we also accept international bank transfers and can issue quotations and process purchase orders. Please contact us here, or you can email us at hello@pigeonlab.com, and we'll be in touch!
Yes, we enjoy working with educators and have something tailor-made for you. Please submit a request below and we'll be in touch.
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The Pigeonhole duration determines the time range that you can engage audience members on Pigeonhole Live. Buying a Pigeonhole now does not mean the Pigeonhole duration starts from now.

Depending on the date range you specify when setting up your Pigeonhole, your Pigeonhole can be purchased now but utilised only several months from now.

This also means you can purchase a Pigeonhole, not use it (by adding a session) for another six months, and it's still valid then.
Unfortunately, we do not provide refunds. However, your Pigeonhole has no expiry date. That means you can use it for your next event, even if it's a year from now.

Features

Yes. Look at our  Enterprise Plan with Teams for that. It provides unlimited Pigeonholes, unlimited Q&A, Poll and Survey sessions, and more. It comes with Team Collaboration so you can invite your team members work on your Pigeonholes together.
Our per event Pigeonholes can only be accessed from a single Dashboard account. To enable multiple Dashboard accounts access, you'll need to be on our Enterprise Plan, which supports Team access.
If your Pigeonhole includes unlimited Q&A sessions for example, you'll be able to create as many Q&A sessions as needed for free. This applies to Polls and Surveys as well.
There are two types of sessions in Pigeonhole Live — interactive and non-interactive. When you add multiple sessions, they form up to form an Event Agenda on Pigeonhole Live. Examples of interactive sessions are Q&A, Poll and Survey.

These allow you to engage your audience members with activity like crowdsourcing questions, poll voting or feedback survey. Non-interactive sessions are Break and generic Regular sessions which allow you to share additional content with your audience members.

Data Security

We run Pigeonhole Live on Amazon Web Services, which has been architected to be one of the most secure cloud computing environments.

We only transfer data across the web using an encrypted SSL (secure sockets layer) link. This ensures data passed between our servers and you (including attendees) remain private. We also store your data encrypted using AES-256 and maintain daily backups.

Furthermore, you can be assured that your data is private and treated as confidential, even when you use our Free Basic Pigeonhole.

Support

None. Setting up Pigeonhole Live for your event to increase audience engagement is as easy as filling in some forms to tell us how you wish to set things up. Everything's automated to be setup instantly and are ready to go live when you are. It's fast, simple, and easy to use. We designed Pigeonhole Live to be used entirely by corporate communications, marketing and business people — there's no need to enlist IT support!
Our team of Account Managers are here to answer your questions and share best practices with you via phone, email, support ticket and online / in-person meetings. But you'll still need to setup your Pigeonhole using our self-serve Dashboard.

This also means there's no hidden or setup fees, and it allows us to provide our service at this cost-effective price!

Having said that, if you have special requirements, please let us know by getting in touch here or email us at hello@pigeonlab.com.
If you still have questions, check out our Help Centre, contact us via support request if you have a Dashboard account, or simply email us at hello@pigeonlab.com.
Please get in touch here or you can email us at hello@pigeonlab.com. We can either schedule an online demo, or meet with your team if you're based in Singapore.

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Let’s bring your next event to a new level.

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