Pricing

Use Pigeonholes to create engaging events be it a conference, meeting or workshop. Each Pigeonhole supports one event.

Pricing — Annual plans

BasicAccount

AnnualManage

Popular Pigeonhole

AnnualEngage

AnnualCaptivate

Price

FreeUnlimited Basic Pigeonholes

USD  1,200 / yearUnlimited Manage Pigeonholes

USD  1,500 / yearUnlimited Engage Pigeonholes

USD  2,700 / yearUnlimited Captivate Pigeonholes

Each Pigeonhole features
Usage Duration1 week1 weekExtendable with customisable add-ons1 weekExtendable with customisable add-ons30 daysExtendable with customisable add-ons
Event ParticipantsUp to 10001000Additional 500 participants at USD 981000Additional 500 participants at USD 985000Additional 500 participants at USD 98
Q&A Sessions11Additional Q&A sessions at USD 981Additional Q&A sessions at USD 98Unlimited
Poll Sessions1UnlimitedUnlimitedUnlimited
Questions5UnlimitedUnlimitedUnlimited
Survey SessionsNot Available for Basic AccountUnlimitedUnlimitedUnlimited
SecurityYour event data is always private and encrypted
EncryptionHTTPS, encrypted at restHTTPS, encrypted at restHTTPS, encrypted at restHTTPS, encrypted at rest
Data PrivacyPrivatePrivatePrivatePrivate
Event InsightsReal-time statistics and downloadable data reports
InsightsOverviewOnly statistic data. No user responses and data reportsEngagementIncludes statistic data, user responses and data reportsEngagementIncludes statistic data, user responses and data reportsEngagementIncludes statistic data, user responses and data reports
Exportable ReportsAvailable as add-onAdd on for +USD 188PDF, ExcelPDF, ExcelPDF, Excel
Event BrandingShowcase your logo and choose colours
Themes18 themes18 themes26 themes26 themes
Logo BrandingNot Available for Basic AccountNot Available for Manage PlanLogo BrandingDisplay your logo on the Projector PanelLogo BrandingDisplay your logo on the Projector Panel
Custom BrandingNot Available for Basic AccountAvailable as add-onBasic and Pro Custom Branding availableAvailable as add-onExtendable with customisable add-onsAvailable as add-onBasic and Pro Custom Branding available
FilteringAllow, edit, or block any responses submittedNot Available for Basic AccountNot Available for Manage Plan
Other FeaturesEnhance your sessions with event features
Agenda
Speaker Profiles
Test Mode
Event PasscodeA customisable code for your audience to enter Pigeonhole
Attendee CodeIndividual attendee codes for added securityNot Available for Basic Account
AnswersShare answers to Q&A questions with attendeesNot Available for Basic AccountNot Available for Manage PlanNot Available for Engage Plan
IntegrationsIntegrate Pigeonhole Live with other popular services
Embed Audience Web App
PowerPoint
Twitter WallNot Available for Basic AccountNot Available for Manage PlanNot Available for Engage Plan
LivestreamNot Available for Basic AccountNot Available for Manage PlanNot Available for Engage Plan
YouTubeNot Available for Basic AccountNot Available for Manage PlanNot Available for Engage Plan
VimeoNot Available for Basic AccountNot Available for Manage PlanNot Available for Engage Plan
LinkedIn SlideShareNot Available for Basic AccountNot Available for Manage PlanNot Available for Engage Plan
Speaker DeckNot Available for Basic AccountNot Available for Manage PlanNot Available for Engage Plan
Team features
Team workspaceSet up Pigeonholes with your team membersNot Available for Basic Account111
User licensesNot Available for Basic AccountStarts with 1 userStarts with 1 userStarts with 1 user
Additional userEach additional user license gives one person access to your team accountNot Available for Basic AccountUSD 350 / userUSD 450 / userUSD 600 / user
TemplatesRecreate similar sessions and speaker detailsNot Available for Basic Account
User rolesAssign and manage different access roles for each userNot Available for Basic Account
Single sign-onRestrict access to Team Dashboard using single sign-onNot Available for Basic AccountNot Available for Manage PlanNot Available for Engage Plan
Support
Priority SupportTicket/email support from your DashboardWithin 100 hoursWithin 24 hoursWithin 24 hoursWithin 24 hours
Online TrainingScheduled training held on ZoomNot Available for Basic Account1 hour1 hour1 hour

More questions on annual plans? Please contact us below.

Our representatives will be in touch as soon as possible.

Frequently asked questions

Plans, Pricing and Payments

We accept AMEX, MasterCard and Visa Credit Cards through our Dashboard. You can purchase Pigeonholes and Add-ons through your Dashboard account.

For enterprises and larger purchases, we also accept international bank transfers and can issue quotations and process purchase orders. Please contact us here, or you can email us at hello@pigeonlab.com, and we'll be in touch!
Yes, we enjoy working with educators and have something tailor-made for you. Please submit a request below and we'll be in touch.
Request now
The Pigeonhole duration determines the time range that you can engage audience members on Pigeonhole Live. Buying a Pigeonhole now does not mean the Pigeonhole duration starts from now.

Depending on the date range you specify when setting up your Pigeonhole, your Pigeonhole can be purchased now but utilised only several months from now.

This also means you can purchase a Pigeonhole, not use it (by adding a session) for another six months, and it's still valid then.
Unfortunately, we do not provide refunds. However, your Pigeonhole has no expiry date. That means you can use it for your next event, even if it's a year from now.

Features

Yes. Look at our  Enterprise Plan with Teams for that. It provides unlimited Pigeonholes, unlimited Q&A, Poll and Survey sessions, and more. It comes with Team Collaboration so you can invite your team members work on your Pigeonholes together.
Our per event Pigeonholes can only be accessed from a single Dashboard account. To enable multiple Dashboard accounts access, you'll need to be on our Enterprise Plan, which supports Team access.
If your Pigeonhole includes unlimited Q&A sessions for example, you'll be able to create as many Q&A sessions as needed for free. This applies to Polls and Surveys as well.
There are two types of sessions in Pigeonhole Live — interactive and non-interactive. When you add multiple sessions, they form up to form an Event Agenda on Pigeonhole Live. Examples of interactive sessions are Q&A, Poll and Survey.

These allow you to engage your audience members with activity like crowdsourcing questions, poll voting or feedback survey. Non-interactive sessions are Break and generic Regular sessions which allow you to share additional content with your audience members.

Data Security

We run Pigeonhole Live on Amazon Web Services, which has been architected to be one of the most secure cloud computing environments.

We only transfer data across the web using an encrypted SSL (secure sockets layer) link. This ensures data passed between our servers and you (including attendees) remain private. We also store your data encrypted using AES-256 and maintain daily backups.

Furthermore, you can be assured that your data is private and treated as confidential, even when you use our Free Basic Pigeonhole.

Support

None. Setting up Pigeonhole Live for your event to increase audience engagement is as easy as filling in some forms to tell us how you wish to set things up. Everything's automated to be setup instantly and are ready to go live when you are. It's fast, simple, and easy to use. We designed Pigeonhole Live to be used entirely by corporate communications, marketing and business people — there's no need to enlist IT support!
Our team of Account Managers are here to answer your questions and share best practices with you via phone, email, support ticket and online / in-person meetings. But you'll still need to setup your Pigeonhole using our self-serve Dashboard.

This also means there's no hidden or setup fees, and it allows us to provide our service at this cost-effective price!

Having said that, if you have special requirements, please let us know by getting in touch here or email us at hello@pigeonlab.com.
If you still have questions, check out our Help Centre, contact us via support request if you have a Dashboard account, or simply email us at hello@pigeonlab.com.
Please get in touch here or you can email us at hello@pigeonlab.com. We can either schedule an online demo, or meet with your team if you're based in Singapore.

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