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Joining an event?

Annual subscription

Create any number of meetings or events with unlimited Pigeonholes.

Basic Account

Free
*Upgraded until 31 Dec
Starts with:
  • Up to 500 participants
  • 1 Q&A
  • Up to 5 poll questions
  • Event Agenda
  • Customisable Event Passcode
  • Private and encrypted events
  • Themes
  • Embed Pigeonhole
  • Embed videos into Pigeonholes
User licensesNot available for Basic Account
Additional user licenseEach additional user license gives one person access to your Team Workspace.Try a Basic Account for free
Team workspaceSet up Pigeonholes with your team members.Not available for Basic Account
TemplatesRecreate similar sessions and speaker details.Not available for Basic Account
User rolesAssign and manage different access roles for each user.Not available for Basic Account
Single Sign-OnRestrict access to Team Workspace using Single Sign-On.Not available for Basic Account
Unlimited Basic PigeonholesEach Pigeonhole supports
Live durationThis is when your event goes live. The duration does not include setup and testing.7 days
Participants500
Q&A1
Poll15 poll questions available for 1 poll.
SurveyNot available for Basic Account
ChatNot available for Basic Account
SecurityHTTPS, encrypted at restYour event data is always private and encrypted.Available for Basic Account
Event Insightswith exportable PDF, ExcelReal-time statistics and downloadable data reports.Available as add on
FilteringAllow, edit, or dismiss any responses submitted.Not available for Basic Account
Customisation
  • Themes
Custom brandingContact us for bespoke Custom Branding.Not available for Basic Account
IntegrationsIntegrate Pigeonhole Live with other popular services.
  • BlueJeans
  • Brightcove
  • Cisco Webex
  • Kaltura
  • Kollective
  • ON24
  • Socialive
  • Vimeo
  • Vimeo Livestream
  • YouTube
  • Zoom
* Video integrations available for Basic till 31st Dec
  • Microsoft Teams
  • Powerpoint Add-in
  • Embed Audience Web App
Other featuresEnhance your sessions with event features.
  • Agenda
  • Speaker Profiles
  • Test Mode
  • Event Passcode
Priority supportTicket/email support from your Workspace.Within 100 hours
Professional onboardingProfessional onboarding held on Zoom.Not available for Basic Account

Annual Manage

USD100 / month (Billed USD1200 annually)
Everything in Basic, plus:
  • Unlimited Manage Pigeonholes
  • Team Workspace
  • Up to 1000 participants
  • Unlimited Polls, Quizzes, and Surveys
  • Event Insights with exportable PDF and Excel
  • Professional onboarding
User licensesStarts with 1 user
Additional user licenseEach additional user license gives one person access to your Team Workspace.USD  30 / user / month (billed USD360 annually)
Team workspaceSet up Pigeonholes with your team members.Available for Annual Manage Account
TemplatesRecreate similar sessions and speaker details.Available for Annual Manage Account
User rolesAssign and manage different access roles for each user.Available for Annual Manage Account
Single Sign-OnRestrict access to Team Workspace using Single Sign-On.Not available for Annual Manage Account
Unlimited Manage PigeonholesEach Pigeonhole supports
Live durationThis is when your event goes live. The duration does not include setup and testing.7 daysExtendable with customisable add-ons.
Participants1000Additional 500 participants at USD 98.
Q&A1Additional Q&A sessions at USD 98.
PollUnlimited
SurveyUnlimited
ChatNot available for Annual Manage Account
SecurityHTTPS, encrypted at restYour event data is always private and encrypted.Available for Basic Account
Event Insightswith exportable PDF, ExcelReal-time statistics and downloadable data reports.Available for Annual Manage Account
FilteringAllow, edit, or dismiss any responses submitted.Not available for Annual Manage Account
Customisation
  • Themes
Custom brandingContact us for bespoke Custom Branding.Available as add on
IntegrationsIntegrate Pigeonhole Live with other popular services.
  • BlueJeans
  • Brightcove
  • Cisco Webex
  • Kaltura
  • Kollective
  • ON24
  • Socialive
  • Vimeo
  • Vimeo Livestream
  • YouTube
  • Zoom
  • Microsoft Teams
  • Powerpoint Add-in
  • Embed Audience Web App
Other featuresEnhance your sessions with event features.
  • Agenda
  • Speaker Profiles
  • Test Mode
  • Event Passcode
  • Attendee CodeIndividual attendee codes for added security.
Priority supportTicket/email support from your Workspace.Within 24 hours
Professional onboardingProfessional onboarding held on Zoom.Available for Annual Manage Account

Annual Engage

USD125 / month (Billed USD1500 annually)
Everything in Manage, plus:
  • Unlimited Engage Pigeonholes
  • Team Workspace
  • Up to 1000 participants
  • Filtering in Q&A and Polls
  • Logo Branding with Custom Themes
  • Professional onboarding
User licensesStarts with 1 user
Additional user licenseEach additional user license gives one person access to your Team Workspace.USD  40 / user / month (billed USD480 annually)
Team workspaceSet up Pigeonholes with your team members.Available for Annual Engage Account
TemplatesRecreate similar sessions and speaker details.Available for Annual Engage Account
User rolesAssign and manage different access roles for each user.Available for Annual Engage Account
Single Sign-OnRestrict access to Team Workspace using Single Sign-On.Not available for Annual Engage Account
Unlimited Engage PigeonholesEach Pigeonhole supports
Live durationThis is when your event goes live. The duration does not include setup and testing.7 daysExtendable with customisable add-ons.
Participants1000Additional 500 participants at USD 98.
Q&A1Additional Q&A sessions at USD 98.
PollUnlimited
SurveyUnlimited
ChatNot available for Annual Engage Account
SecurityHTTPS, encrypted at restYour event data is always private and encrypted.Available for Annual Engage Account
Event Insightswith exportable PDF, ExcelReal-time statistics and downloadable data reports.Available for Annual Engage Account
FilteringAllow, edit, or dismiss any responses submitted.Available for Annual Engage Account
Customisation
  • Themes
  • Custom themesChoose your own background colour and image for your Pigeonhole.
  • Logo branding Display your logo on the Projector Panel.
Custom brandingContact us for bespoke Custom Branding.Available as add on
IntegrationsIntegrate Pigeonhole Live with other popular services.
  • BlueJeans
  • Brightcove
  • Cisco Webex
  • Kaltura
  • Kollective
  • ON24
  • Socialive
  • Vimeo
  • Vimeo Livestream
  • YouTube
  • Zoom
  • Microsoft Teams
  • Powerpoint Add-in
  • Embed Audience Web App
Other featuresEnhance your sessions with event features.
  • Agenda
  • Speaker Profiles
  • Test Mode
  • Event Passcode
  • Custom themesChoose your own background colour and image for your Pigeonhole.
  • Attendee CodeIndividual attendee codes for added security.
Priority supportTicket/email support from your Workspace.Within 24 hours
Professional onboardingProfessional onboarding held on Zoom.Available for Annual Engage Account

Annual Captivate

USD225 / month (Billed USD2700 annually)
Everything in Engage, plus:
  • Unlimited Captivate Pigeonholes
  • Team Workspace with Single Sign-On
  • Up to 5000 participants
  • Unlimited Q&As
  • Integrations
  • Professional onboarding
User licensesStarts with 1 user
Additional user licenseEach additional user license gives one person access to your Team Workspace.USD  50 / user / month (billed USD600 annually)
Team workspaceSet up Pigeonholes with your team members.Available for Annual Captivate Account
TemplatesRecreate similar sessions and speaker details.Available for Annual Captivate Account
User rolesAssign and manage different access roles for each user.Available for Annual Captivate Account
Single Sign-OnRestrict access to Team Workspace using Single Sign-On.Available for Annual Captivate Account
Unlimited Captivate PigeonholesEach Pigeonhole supports
Live durationThis is when your event goes live. The duration does not include setup and testing.30 daysExtendable with customisable add-ons.
Participants5000Contact us for events with more than 5000 participants.
Q&AUnlimited
PollUnlimited
SurveyUnlimited
ChatUnlimited
SecurityHTTPS, encrypted at restYour event data is always private and encrypted.Available for Annual Captivate Account
Event Insightswith exportable PDF, ExcelReal-time statistics and downloadable data reports.Available for Annual Captivate Account
FilteringAllow, edit, or dismiss any responses submitted.Available for Annual Captivate Account
Customisation
  • Themes
  • Custom themesChoose your own background colour and image for your Pigeonhole.
  • Logo branding Display your logo on the Projector Panel.
Custom brandingContact us for bespoke Custom Branding.Available as add on
IntegrationsIntegrate Pigeonhole Live with other popular services.
  • BlueJeans
  • Brightcove
  • Cisco Webex
  • Kaltura
  • Kollective
  • ON24
  • Socialive
  • Vimeo
  • Vimeo Livestream
  • YouTube
  • Zoom
  • SlideShare
  • Microsoft Teams
  • Powerpoint Add-in
  • Speaker Deck
  • Twitter
  • Embed Audience Web App
Other featuresEnhance your sessions with event features.
  • Agenda
  • Speaker Profiles
  • Test Mode
  • Event Passcode
  • Custom themesChoose your own background colour and image for your Pigeonhole.
  • Attendee CodeIndividual attendee codes for added security.
  • Q&A AnswersShare text answers to Q&A questions with attendees.
Priority supportTicket/email support from your Workspace.Within 24 hours
Professional onboardingProfessional onboarding held on Zoom.Available for Annual Captivate Account
Basic AccountAnnual ManageAnnual EngageAnnual Captivate
User licensesNot available for Basic AccountStarts with 1 userStarts with 1 userStarts with 1 user
Additional user licenseEach additional user license gives one person access to your Team Workspace.Try a Basic Account for freeUSD  30 / user / month (billed USD360 annually)USD  40 / user / month (billed USD480 annually)USD  50 / user / month (billed USD600 annually)
Team workspaceSet up Pigeonholes with your team members.Not available for Basic AccountAvailable for Annual Manage AccountAvailable for Annual Engage AccountAvailable for Annual Captivate Account
TemplatesRecreate similar sessions and speaker details.Not available for Basic AccountAvailable for Annual Manage AccountAvailable for Annual Engage AccountAvailable for Annual Captivate Account
User rolesAssign and manage different access roles for each user.Not available for Basic AccountAvailable for Annual Manage AccountAvailable for Annual Engage AccountAvailable for Annual Captivate Account
Single Sign-OnRestrict access to Team Workspace using Single Sign-On.Not available for Basic AccountNot available for Annual Manage AccountNot available for Annual Engage AccountAvailable for Annual Captivate Account
Unlimited Basic PigeonholesEach Pigeonhole supportsUnlimited Manage PigeonholesEach Pigeonhole supportsUnlimited Engage PigeonholesEach Pigeonhole supportsUnlimited Captivate PigeonholesEach Pigeonhole supports
Live durationThis is when your event goes live. The duration does not include setup and testing.7 days7 daysExtendable with customisable add-ons.7 daysExtendable with customisable add-ons.30 daysExtendable with customisable add-ons.
Participants5001000Additional 500 participants at USD 98.1000Additional 500 participants at USD 98.5000Contact us for events with more than 5000 participants.
Q&A11Additional Q&A sessions at USD 98.1Additional Q&A sessions at USD 98.Unlimited
Poll15 poll questions available for 1 poll.UnlimitedUnlimitedUnlimited
SurveyNot available for Basic AccountUnlimitedUnlimitedUnlimited
ChatNot available for Basic AccountNot available for Annual Manage AccountNot available for Annual Engage AccountUnlimited
SecurityHTTPS, encrypted at restYour event data is always private and encrypted.Available for Basic AccountAvailable for Annual Manage AccountAvailable for Annual Engage AccountAvailable for Annual Captivate Account
Event Insightswith exportable PDF, ExcelReal-time statistics and downloadable data reports.Available as add on Exportable reports available as add on for USD 188 per Pigeonhole.Available for Annual Manage AccountAvailable for Annual Engage AccountAvailable for Annual Captivate Account
FilteringAllow, edit, or dismiss any responses submitted.Not available for Basic AccountNot available for Annual Manage AccountAvailable for Annual Engage AccountAvailable for Annual Captivate Account
Customisation
  • Themes
  • Themes
  • Themes
  • Custom themesChoose your own background colour and image for your Pigeonhole.
  • Logo branding Display your logo on the Projector Panel.
  • Themes
  • Custom themesChoose your own background colour and image for your Pigeonhole.
  • Logo branding Display your logo on the Projector Panel.
Custom brandingContact us for bespoke Custom Branding.Not available for Basic AccountAvailable as add onAvailable as add onAvailable as add on
IntegrationsIntegrate Pigeonhole Live with other popular services.
  • BlueJeans
  • Brightcove
  • Cisco Webex
  • Kaltura
  • Kollective
  • ON24
  • Socialive
  • Vimeo
  • Vimeo Livestream
  • YouTube
  • Zoom
* Video integrations available for Basic till 31st Dec
  • Microsoft Teams
  • Powerpoint Add-in
  • Embed Audience Web App
  • BlueJeans
  • Brightcove
  • Cisco Webex
  • Kaltura
  • Kollective
  • ON24
  • Socialive
  • Vimeo
  • Vimeo Livestream
  • YouTube
  • Zoom
  • Microsoft Teams
  • Powerpoint Add-in
  • Embed Audience Web App
  • BlueJeans
  • Brightcove
  • Cisco Webex
  • Kaltura
  • Kollective
  • ON24
  • Socialive
  • Vimeo
  • Vimeo Livestream
  • YouTube
  • Zoom
  • Microsoft Teams
  • Powerpoint Add-in
  • Embed Audience Web App
  • BlueJeans
  • Brightcove
  • Cisco Webex
  • Kaltura
  • Kollective
  • ON24
  • Socialive
  • Vimeo
  • Vimeo Livestream
  • YouTube
  • Zoom
  • SlideShare
  • Microsoft Teams
  • Powerpoint Add-in
  • Speaker Deck
  • Twitter
  • Embed Audience Web App
Other featuresEnhance your sessions with event features.
  • Agenda
  • Speaker Profiles
  • Test Mode
  • Event Passcode
  • Agenda
  • Speaker Profiles
  • Test Mode
  • Event Passcode
  • Attendee CodeIndividual attendee codes for added security.
  • Agenda
  • Speaker Profiles
  • Test Mode
  • Event Passcode
  • Attendee CodeIndividual attendee codes for added security.
  • Agenda
  • Speaker Profiles
  • Test Mode
  • Event Passcode
  • Attendee CodeIndividual attendee codes for added security.
  • Q&A AnswersShare text answers to Q&A questions with attendees.
Priority supportTicket/email support from your Workspace.Within 100 hoursWithin 24 hoursWithin 24 hoursWithin 24 hours
Professional onboardingProfessional onboarding held on Zoom.Not available for Basic AccountAvailable for Manage PigeonholeAvailable for Engage PigeonholeAvailable for Captivate Pigeonhole
Basic Account
Annual Manage
Annual Engage
Annual Captivate
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Frequently asked questions

Plans, Pricing and Payments

We accept AMEX, MasterCard and Visa Credit Cards.

The Live Duration (defined by your event dates) is the time range that your audience will be able to access your Pigeonhole using your event passcode. Depending on your plan, you will either have a live duration of 7 days or 30 days.

Note that the Live Duration only applies to your audience. Event organisers can set up the event, conduct test runs and access event insights all outside of the Live Duration.

No, our prices are as listed, with no hidden or setup charges. We do not charge value-added taxes unless you’re a Singapore-based customer, in which case, a Goods and Services Tax (GST) of 7% is applicable.

We only accept purchase orders for total orders that exceed USD 3,000. Custom contracting terms are assessed on a case-by-case basis. Do note that prices quoted for such orders exclude value-added and withholding taxes, wherever applicable. We are a Singapore-registered company and Singapore has double-taxation avoidance agreements with many countries. We do not cover any applicable withholding taxes. Please contact us for more information.

Please contact us via a support ticket and one of our account managers will assist you.

Features

Each event requires a new Pigeonhole. If you purchase our Annual plans you can create as many Pigeonholes as you want for a year.

Sessions help build your event agenda on Pigeonhole Live. There are two types of sessions: interactive and non-interactive.

Interactive sessions, such as Q&A, Polls and Survey, allow you to actively engage your audience.

For example: You can add a Q&A to crowdsource questions during a panel discussion and a Multiple Choice Poll to get your audience to vote on an icebreaker question.

If you purchased a Captivate Pigeonhole or Annual Captivate plan, you can add as many sessions as you want in a single event Pigeonhole.

Our per-event Pigeonholes can only be accessed from a single account. To enable a collaborative Team Workspace with multiple accounts access, you will need to purchase our Annual or Enterprise plans.

Team Workspaces are optimised for team usage with features like templates, Single-sign on and other security and compliance features.

Data Security

We run Pigeonhole Live on Amazon Web Services, which has been architected to be one of the most secure cloud computing environments.

We only transfer data across the web using an encrypted SSL (secure sockets layer) link. This ensures data passed between our servers and you (including attendees) remain private. We also store your data encrypted using AES-256 and maintain daily backups.

Furthermore, you can be assured that your data is private and treated as confidential, even when you use our Free Basic Pigeonhole.

For more information on our security measures read our security policy.

Support

No, you will need to set up your event using your Pigeonhole Live account.

However, customers on Captivate plans and above are eligible for onboarding support with a dedicated Customer Success Manager who will guide you through the setup and share best practices with you via online or in-person meetings (if you’re based in Singapore).

Customers on our Basic, Manage and Engage plans, will have access to support via support requests and email.

Having said that, if you have special requirements, please let us know by getting in touch here or email us at hello@pigeonlab.com.

You can find comprehensive guides on setting up and managing Pigeonhole Live on our Help Centre  or contact us via support request.

If you’d like to see a live demo of the product please get in touch here to schedule an online demo or an in-person meeting (if you’re based in Singapore).

Please get in touch here or you can email us at hello@pigeonlab.com. We can either schedule an online demo, or meet with your team if you're based in Singapore.

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Let’s bring audience engagement to the next level